2.1. Europass Profile

Two-step login for Europass

In order to ensure secure access and safety of users' data, the European Commission has launched a two-step login (two-factor authentication) to Europass through the EU Login portal. Two-factor authentication provides an extra layer of security that requires users to use both their online password and their mobile phone to verify their identity when logging in. 

All registered Europass users are therefore required to download the free EU Login mobile application to their mobile devices and connect their EU Login accounts on their computer and mobile.

Connecting EU Login accounts

After installing the EU Login app on your mobile, open it, tap on the "Initialise" option, and follow the instructions on the screen. In the browser of your computer go to the settings section of your EU Login account.

In the Settings section of the EU Login you will automatically be redirected to the "Manage my mobile devices" section, where you need to click "Add mobile device". In the "Your device name" field, provide a name that will help you remember which mobile device it refers to (e.g. My Android phone). Think of a four-digit PIN code and enter it in the PIN code field. Choose a PIN code you can easily remember, but that is not easy to guess. Enter the same four digits in the confirmation field. Once you are done, click "Submit"

Once the accounts are connected, users do not have to repeat the above-described steps to log into Europass.

Logging into Europass 

Users log into their Europass accounts through the EU Login portal, with additional authentication via the EU Login mobile app.

First, the users will go to the EU Login home page, where they will enter their username and a password. Then, instead of immediately gaining access to Europass, they will be required to provide additional authentication through their mobile devices. Additional authentication can be done:

  1. by typing their PIN code into their mobile app
  2. by using their mobile app to scan a QR code and receiving a one-time password to login to Europass
  3. by enabling biometric recognition on their mobile devices
  4. by linking their eID* (electronic ID) to their EU Login account, click on Link my eID.

*This option can link your national electronic identity card to your EU Login account. This option is available only in certain EU countries. If you are already using this option then no additional action is required.

Read a detailed step by step instruction "EU login tutorial" (pdf)

Watch a video about 2 step authentication step by step by Europass Austria 

USEFUL TUTORIAL VIDEOS BY EUROPEAN COMMISSION

Please find below the links to 2-factor authentication (2FA).
Step-by-step video tutorials for users made by the European Commission:

Full length version of the tutorial video "EU Login: 2-factor authentication (2FA) for more security"

Short versions for the different options: